Returns & Exchanges
At CAVA Athleisure Pvt Ltd, we want you to be completely satisfied with your purchase, which is why we offer a 7-day hassle-free return and exchange policy for all unworn apparel. Simply ensure the original tags are intact and the garment is in its original condition to qualify for a full refund or replacement.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Quality Inspection
Once your request is submitted, our team will review the details; please ensure the items are unwashed and have all original CAVA branding attached.
Package and Pickup
Securely pack the items in their original packaging and a courier partner will be assigned to pick up the parcel from your doorstep within 48 hours.
Refund or Exchange Processing
After the item reaches our warehouse and passes quality control, we will process your refund to the original payment method or ship your new exchange size immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing